Refund rules

When the payment is returned in full

• The listing was not published because of a failure on the site.
• You paid for a listing and changed your mind before it was published.
• We rejected the listing before publication.
• You were charged twice for one listing: the extra charge is returned in full.

When the payment is not returned

• We took down a published listing for breaking the rules: the service has already been rendered.
• You deleted a published listing yourself before its 30 days were over: the service was rendered when it was published.

How to ask for a refund

Write to [email protected] with your account's email, the listing and the date of payment.

The money is returned to the card the payment was made from.